There are many reasons why your Solo Cash Card may be declined, the most common of which include:
Lack of funds - there are not enough funds in your Solo balance to cover the transaction. Read this article to learn how to add more funds to your account.
Suspicious activity - we monitor your account for your safety and may decline transactions that seem out of the ordinary.
Disabled account - your Solo account has been disabled. Read this article to learn more.
If you have any additional questions, log in to your account and contact support.