There are many reasons why Solo might have suspended your account. The most common reasons may include:

  • Activity that goes against Solo’s user agreement

  • Insufficient funds for a prolonged period of time

  • Suspicious transactions or activity

The ability to receive funds or cash out funds has been suspended while your account is under review. This review will take 120 days to be completed. Keep an eye on your email for updates.

Due to the sensitive nature of financial information, once your account has been suspended our decision is final and your account will not be reinstated.

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